A new exciting opportunity is now available for an experienced high-end formal

LUXURY MENSWEAR STORE MANAGER.

Our client has a global presence whose style is one of effortless modern elegance and craftmanship, selling to UHNW clients of celebrities, royal families, and dignitaries.

As the Store Manager you have to achieve an enhanced level of clientelling, service and sales in line with the ambitions of the store and ensure that every client has an exceptional and unique experience by providing the highest standards of service. The importance of a commercial, strategic, and people development driven manager, is crucial.

Based in a stunning boutique, the brand has an outstanding reputation in the industry to uphold, selling exquisite crafted garments for a Mans universe. Selling both formal and casualwear, including bespoke, MTM, RTW, Leathergoods, Accessories, Shoes and Fragrance, with its own onsite tailor.

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The Role:

• Reporting to the Retail Director EMEA and responsible for a team 3 Sales Consultants and a tailor
• Drive sales implementing with concrete actions and according to the Retail Excellence guidelines the company strategy
• Being the Brand Ambassador
• Inspire and develop the team to successfully reach quantitative and qualitative target providing a unique in-store experience.
• Translating the yearly target assigning and monitoring weekly and daily individual objectives
• Implementing actions according to specific business opportunities (events, dedicated training sessions, sales targets, staff rotation); Drive sales and profitability through the implementation of effective merchandising, marketing, and CRM strategies in alignment with HW.
• Develop and maintain a high-performing team by recruiting, training, coaching, and motivating employees. Ensuring the effectiveness of the new staff induction program and providing constant in-store training sessions to all the team, following company guidelines – being responsible of the brand and product knowledge of the team
• Being able to build a loyal clientele through engaging and retaining activities leveraging all clientelling tools (client book, daily metrics…)
• Networking to create new business opportunities and relationships
• Ensure a positive and engaging customer experience that reflects the brand’s values
• Constantly monitoring staff behaviour and KPIs’ achievement and coach each team member defining specific development plan through monthly touch base
• Planning and scheduling the team and staff resources, according to the coverage of the floor
• Managing the stock in the most effective way constantly keeping focus on sales
• Managing operational activities (couriers, alterations, store cleanings, postage) optimizing cost, resources and time
• Collaborate with regional and corporate teams to achieve company goals.
• Maintain a clean, organized, and visually appealing store environment according to the highest standards.
• Embrace a culture of Innovation and continuous improvement.

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Ideal Candidate:

• Proven experience as a Store Manager in a luxury fashion environment – Ideally in Formal menswear (but not essential)
• At least 5 years in managerial position in luxury fashion boutiques and managing teams in excess of 5 team members
• Very much a CONFIDENT leader who has gravatas
• Is hands on with all aspects of managing a boutique and leads from the front and be present on the sales floor.
• A strong seller / customer service centric
• Knowledge of high-end fashion field and current fashion trends
• Experience with store retail operations, visual merchandising, and sales strategies, forecasting and budgeting
• Strong leadership and motivational skills
• Excellent communication and interpersonal skills
• Passion for customer service and a commitment to exceeding expectations
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Commercially driven to supersede all targets set
• Flexibility
• Networking and advancing client base
• Bachelor’s degree

Additional to the basic salary is:

Bonus 10%, 1% store sales, Lunch allowance £1,000, Clothing allowance, Cont. pension,

Please email CV’s to cv@otbrecruitment.com or call direct on 07815939515

Only successful candidates will be contacted.

Please only apply if you have ‘The Right to Work’ in Zurich (there is NO sponsorship)